Comments for Chris Kaday - Business coach and mentor http://www.chriskaday.co.uk/blog Stimulating thoughts and ideas from a top business coach and mentor Fri, 29 Jan 2010 09:27:32 +0000 http://wordpress.org/?v=2.8.4 hourly 1 Comment on Shut the door, the guests have gone by Chris V http://www.chriskaday.co.uk/blog/uncategorized/shut-the-door-the-guests-have-gone/comment-page-1/#comment-18307 Chris V Fri, 29 Jan 2010 09:27:32 +0000 http://www.chriskaday.co.uk/blog/?p=56#comment-18307 Absolutely. It does take a bit of discipline at the beginning but soon it will become a habit and you will get the benifits of it. De-briefing is a good way to find out that everybody is actually talking the same language something we too often overlook when a topic is very clear to ourselves. Absolutely. It does take a bit of discipline at the beginning but soon it will become a habit and you will get the benifits of it. De-briefing is a good way to find out that everybody is actually talking the same language something we too often overlook when a topic is very clear to ourselves.

]]> Comment on Shut the door, the guests have gone by Liz http://www.chriskaday.co.uk/blog/uncategorized/shut-the-door-the-guests-have-gone/comment-page-1/#comment-18305 Liz Wed, 27 Jan 2010 23:09:45 +0000 http://www.chriskaday.co.uk/blog/?p=56#comment-18305 Excellent blog Chris - the moral of the story is very clear! It is all to easy to run to the next meeting or catch up on emails, but you have clearly spelt out the value of taking the time to reflect, learn, take action and improve. Excellent blog Chris – the moral of the story is very clear!

It is all to easy to run to the next meeting or catch up on emails, but you have clearly spelt out the value of taking the time to reflect, learn, take action and improve.

]]> Comment on How to win in the race for business by admin http://www.chriskaday.co.uk/blog/uncategorized/how-to-win-in-the-race-for-business/comment-page-1/#comment-18299 admin Wed, 20 Jan 2010 08:33:21 +0000 http://www.chriskaday.co.uk/blog/?p=50#comment-18299 Ah great customer service. Jolly elusive but actually quite easy to deliver. You just need to have a mind to do it. Ah great customer service. Jolly elusive but actually quite easy to deliver. You just need to have a mind to do it.

]]> Comment on The ultimate sales machine by admin http://www.chriskaday.co.uk/blog/uncategorized/the-ultimate-sales-machine/comment-page-1/#comment-18298 admin Wed, 20 Jan 2010 08:29:37 +0000 http://www.chriskaday.co.uk/blog/?p=44#comment-18298 Well done Steven. Reading this stuff is certainly inspiring but the real impact comes from applying it eh? Well done Steven. Reading this stuff is certainly inspiring but the real impact comes from applying it eh?

]]> Comment on How to win in the race for business by admin http://www.chriskaday.co.uk/blog/uncategorized/how-to-win-in-the-race-for-business/comment-page-1/#comment-18297 admin Wed, 20 Jan 2010 08:26:36 +0000 http://www.chriskaday.co.uk/blog/?p=50#comment-18297 Absolutely Mark. Responsiveness is key! Tennis players win matches by getting the ball back quickly and on target and it is the same here. Absolutely Mark. Responsiveness is key! Tennis players win matches by getting the ball back quickly and on target and it is the same here.

]]> Comment on How to win in the race for business by Mark Williams http://www.chriskaday.co.uk/blog/uncategorized/how-to-win-in-the-race-for-business/comment-page-1/#comment-18296 Mark Williams Wed, 20 Jan 2010 08:00:03 +0000 http://www.chriskaday.co.uk/blog/?p=50#comment-18296 How refreshing - but how depressingly typical of many. Responsiveness is the key here. Thanks for highlighting this as it keeps people like me "on message" ;-) How refreshing – but how depressingly typical of many.
Responsiveness is the key here.
Thanks for highlighting this as it keeps people like me “on message” ;-)

]]> Comment on The ultimate sales machine by Steven Herd http://www.chriskaday.co.uk/blog/uncategorized/the-ultimate-sales-machine/comment-page-1/#comment-18295 Steven Herd Tue, 19 Jan 2010 19:22:13 +0000 http://www.chriskaday.co.uk/blog/?p=44#comment-18295 Like Chris, a business book is usually by my bed or in my briefcase and usually you will get a couple of ideas or brush up on a few rusty spots - but Chets book is captivating - I have been applying the principals of his book and the results have been impressive - if you read one business book in 2010 make sure its this one! Like Chris, a business book is usually by my bed or in my briefcase and usually you will get a couple of ideas or brush up on a few rusty spots – but Chets book is captivating – I have been applying the principals of his book and the results have been impressive – if you read one business book in 2010 make sure its this one!

]]> Comment on How to win in the race for business by Liz http://www.chriskaday.co.uk/blog/uncategorized/how-to-win-in-the-race-for-business/comment-page-1/#comment-18294 Liz Mon, 18 Jan 2010 17:07:05 +0000 http://www.chriskaday.co.uk/blog/?p=50#comment-18294 Great story Chris and a very impressive response from the wardrobe company. I also think that in these tight times we would all like to feel like our custom (and our money) is really valued. Leaving contact details on web sites and then never hearing back from them is infuriating! Maybe one good thing that comes out of the current downturn is that the good businesses start to wise up to how we want to be treated and we all get to experience great customer service for once! Great story Chris and a very impressive response from the wardrobe company. I also think that in these tight times we would all like to feel like our custom (and our money) is really valued. Leaving contact details on web sites and then never hearing back from them is infuriating! Maybe one good thing that comes out of the current downturn is that the good businesses start to wise up to how we want to be treated and we all get to experience great customer service for once!

]]> Comment on How to win in the race for business by Steven Herd http://www.chriskaday.co.uk/blog/uncategorized/how-to-win-in-the-race-for-business/comment-page-1/#comment-18293 Steven Herd Mon, 18 Jan 2010 09:47:51 +0000 http://www.chriskaday.co.uk/blog/?p=50#comment-18293 The website tracking you mention Chris is an amazing tool - quite often you receive a phone call from an applicant and they are enquiring about a particular property and you can see their activity on the system even without them using the livechat, you can see if they came from google for instance which keywords they used......... Back to the point - we have also noticed that an immediate response to a good email lead has an amazing effect - the good feeling it creates from the aspplicant is immeasurable and numerous times i have met with applicants a few days after on a viewing and they will say most agents didnt even respond - so many agents treat email enquiries as an inconvenience - keep it up i Say :-) The website tracking you mention Chris is an amazing tool – quite often you receive a phone call from an applicant and they are enquiring about a particular property and you can see their activity on the system even without them using the livechat, you can see if they came from google for instance which keywords they used………

Back to the point – we have also noticed that an immediate response to a good email lead has an amazing effect – the good feeling it creates from the aspplicant is immeasurable and numerous times i have met with applicants a few days after on a viewing and they will say most agents didnt even respond – so many agents treat email enquiries as an inconvenience – keep it up i Say :-)

]]> Comment on How to win in the race for business by admin http://www.chriskaday.co.uk/blog/uncategorized/how-to-win-in-the-race-for-business/comment-page-1/#comment-18292 admin Sun, 17 Jan 2010 08:23:36 +0000 http://www.chriskaday.co.uk/blog/?p=50#comment-18292 Gosh did not realise that Chris. Having said that an estate agent client of mine uses instant messaging to chat to viewers of their site and they can see what properties they have been looking at. Wouldn’t we have loved those facilities at Hi Tech Marketing eh? Gosh did not realise that Chris. Having said that an estate agent client of mine uses instant messaging to chat to viewers of their site and they can see what properties they have been looking at. Wouldn’t we have loved those facilities at Hi Tech Marketing eh?

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